Fiji Airways wins top honours at 2022 World Airline Awards


National Carrier awarded the Best Airline Staff Service in Australia & Pacific

SUVA, Fiji, Sept. 23, 2022 /PRNewswire/ — Fiji Airways has been named winner of the award for the Best Airline Staff Service in Australia & Pacific at the distinguished World Airline Awards, held right this moment at the historic Langham Hotel in London.

It is the second time passengers have chosen Fiji Airways for this top prize for the Best Airline Staff Service in Australia & Pacific, after the airline beforehand received the award in 2019.

The Best Airline Staff Service Awards assess all frontline service contact factors throughout each the airport and on-board surroundings, together with check-in, lounges, service help, boarding and arrivals, in addition to the total vary of on-board cabin employees service.

Managing Director and Chief Executive of Fiji Airways Mr Andre Viljoen stated “it truly is an honour for our airline to be recognized for our commitment to service. I thank all the hard working staff at Fiji Airways who made this award possible. We won this same award in 2019, and I am proud of the fact that we have not been complacent despite the challenging period that Fiji Airways and indeed the entire aviation industry has faced due to the pandemic.”

“Fiji Airways is focused on major plans to enhance our products and service to continue evolving and offering the best to all our guests,” he added.

Edward Plaisted of Skytrax stated: “Fiji Airways have embarked on the most comprehensive review and upgrade of product and service during the last 2 years, and the airline management and staff should be delighted with this recognition for having the Best Airline Staff Service in Australia & Pacific. In addition to this success for front line staff service, Fiji Airways should also be delighted with their performance in 2022 which sees the airline rise into the world’s top 50 airlines this year.”

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The World Airline Awards are wholly unbiased and neutral, launched in 1999 to supply a buyer satisfaction examine that was actually world. Travellers internationally vote within the largest airline passenger satisfaction survey to find out the award winners. The awards are referred to by media all over the world as “the Oscars of the aviation industry”.

All prices of the Survey and Awards occasion are paid by Skytrax, and airways don’t pay any entry or registration payment. There are not any prices to be used of the Award logos and outcomes.

The on-line buyer survey operated from September- 2021 to August 2022, along with invites despatched to earlier 12 months respondents within the survey database. The buyer survey is offered in English, French, Spanish, Russian, Japanese and Chinese. Over 100 buyer nationalities participated within the 2021/2022 survey with 14.32 million eligible entries counted within the outcomes. Survey entries are screened to determine IP and person data, with all duplicate, suspect or ineligible entries deleted. More than 300 airways are featured within the closing Award outcomes.

About Fiji Airways: Founded in 1951, Fiji Airways Group includes of Fiji Airways, Fiji’s National Airline and its subsidiaries: Fiji Link, its home and regional provider, Pacific Call Comm Ltd, and a 38.75% stake within the Sofitel Fiji Resort & Spa on Denarau Island, Nadi. From its hubs at Nadi and Suva International Airports, Fiji Airways and Fiji Link serve 108 locations in over 15 international locations (together with code-share). Destinations embrace Fiji, Australia, New Zealand, the US, Canada, the UK, Hong Kong (SAR China), Singapore, India, Japan, China, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu and Solomon Islands. The Fiji Airways Group brings in 64 p.c of all guests who fly to Fiji, employs over 1000 workers, and earns revenues of over FJD$1 billion (USD $460m) pre-COVID. Fiji Airways rebranded from Air Pacific in June 2013. Visit for extra data

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SOURCE Fiji Airways

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