Liberty General Insurance Ltd. (Liberty), one of the leading general insurance companies in India has always believed in being there for its customers at every touchpoint and offering them relevant insurance solutions as per their dynamic needs. In this backdrop, Liberty and Yatra, India’s home-grown online travel agency, have partnered together to offer ‘Liberty Secure Travel’ an insurance policy to the customers who book airline travel through Yatra’s platform. Yatra’s customers can opt for Liberty Secure Travel cover, thus enabling them to avail of a seamless refund on the cancellation of their flights.
When a customer cancels a flight ticket, a significant portion of the ticket fare amount is deducted as a penalty by the airlines. The refund is usually meagre in comparison to the overall ticket price. This policy will ensure zero cancellation penalty to its customers to reduce their cancellation worries.
Liberty Secure Travel offers a ‘Cancel for Any Reason’ option to the customers. Further, the customers will be able to cancel their flights up to 24 hours before departure and Liberty will reimburse them for losses of up to INR 5,000.
Speaking on the development, Mr. Roopam Asthana, CEO & Whole Time Director, Liberty General Insurance Limited said, “We at Liberty are elated to partner with Yatra for offering Liberty Secure Travel insurance policy. As we get back to normal life and travel, this product will surely benefit a large number of customers, safeguarding them from any unforeseen circumstances that necessitate travel cancellation. We are certain that our product will give peace of mind and confidence to the customers to plan their travel worry-free.”
“With this association, we aim to increase our distribution base on this new age platform and offer best in class services to the customers of Yatra by providing them relevant travel solutions, Mr. Asthana furtheradded.”