Insular Life (InLife) received its 6th Domestic Life Insurer Award – Philippines from the Singapore-based Insurance Asia Awards.
The award comes on the heels of a troublesome yr that noticed many Filipinos’ and companies’ restoration hampered resulting from the pandemic. However, InLife was in a position to bounce again in 2021 owing to measures it instituted that supplied pace, comfort and readability to its clients.
“Receiving this award for six consecutive years in good and bad times speaks to the continued relevance of the life insurance industry, more so in difficult and challenging years. For InLife, anchored on our stated mission of delivering a lifetime for good, this award is a testament of our consistency, endurance, and our faithfulness built over 112 years,” stated InLife Executive Chairperson Nina D. Aguas in her acceptance speech.
InLife has been instituting adjustments that help its goal of turning into the Leader in Protection and Digitalization via strategic partnerships that promote a thorough understanding of its clients. With Total Experience Management Platform ALIDA and its Voice of Customer Programs, InLife believes it’s on the proper path towards including worth to its clients’ lives by growing empathic options to their particular wants.
“Feedback is a gift from the giver. Proactively listening helps us understand better the customers’ sentiments. They tell us they are as invested in the company by taking the time to give us feedback, both positive and negative,” stated Aguas.
Aguas additionally stated that InLife is constructing a group that can function a car for InLife to straight have interaction with its clients, and the place the latter could share their concepts. “We are building a community of customers that can collectively or individually support or challenge our business strategies and initiatives. We want to let them know their voice matters, that they are making a difference, so they can help craft solutions for unmet expectations.”
InLife additionally appears to be like at beefing up its digital transformation methods via the following: constructing intuitive digital platforms and purposes for its merchandise, providers, and onboarding processes; forging strategic partnerships with monetary establishments in a spirit of “coopetition;” and exploring new applied sciences that can persistently enhance interplay and ship personalised experiences to its clients. “The last 3 years of the pandemic has caused many companies to adjust their game plan, including InLife. We went on overdrive on our digital transformation, and we continue to iterate as new conditions and scenarios unfold. We continue to partner and cooperate with both incumbents and start-ups to address a wider base,” stated Aguas.
It additionally goals to proceed reaching out to extra Filipino girls and “He-for-She” via its InLife Sheroes Advocacy and Movement, selling girls empowerment via its 4 pillars of monetary literacy, well being and wellness, women-specific options and connection to business and social networks.
The Insurance Asia Awards is organized by biannual publication Insurance Asia, which is a component of the Charlton Media Group that publishes Singapore Business Review, Hong Kong Business, Asian Business Review, Asian Banking and Finance, Insurance Asia, Asian Power, and Health Care Asia, amongst others. Since 2016, it has acknowledged over 130 corporations from 24 nations as the most acclaimed insurance corporations in Asia.
To watch the IAA, please test the hyperlink right here: https://www.insularlife.com.ph/news/inlife-does-a-6-peat-wins-domestic-life-insurer-of-the-year-philippines-in-the-insurance-asia-awards-856
