Frost & Sullivan Recognizes Lumen with the 2022 Enabling Platform Leadership Award in the US Next-generation 911 Market


Lumen’s platform tackles core public security necessities, akin to high-performance networking, cloud and edge computing, embedded safety and collaboration options.        

SAN ANTONIO, Oct. 6, 2022 /PRNewswire/ — Based on its current evaluation of the U.S. next-generation 911 (NG911) market, Frost & Sullivan acknowledges Lumen Technologies (NYSE: LUMN) with the Enabling Platform Leadership Award for delivering a visionary platform that allows public security entities to run and handle cloud purposes effectively in a single interface. Lumen’s all-in-one platform streamlines knowledge administration and allows progressive options to remodel the method emergency name facilities (ECCs) and first responders monitor, handle, react and reply to emergency occasions.


Lumen differentiates itself by delivering a forward-thinking NG911 platform tailor-made for the subsequent technology of public security. In specific, the firm’s platform facilitates the integration of recent purposes and knowledge sources, delivering a safe, requirements compliant, cloud native digital expertise. The structure gives a framework to seamlessly assist and/or combine future know-how developments, whereas the cloud atmosphere allows clients to quickly deploy new purposes.  

“As the public safety sector evolves to a more data-intensive environment, and applications become more sophisticated, a ‘platform-centric’ approach will emerge as the optimal architecture to support digital transformation. In this environment, Lumen is uniquely positioned to embrace the next generation of public safety with a transformational platform designed to support technology advancements and innovation,” stated Brent Iadarola, Vice President at Frost & Sullivan.

“We know when someone calls 911, seconds count. We are proud to be one of the few true Next Generation 911 network providers who can enable PSAPs (public safety answering points) to fully leverage those seconds in real time and serve citizens and first responders when they need it most,” stated Sonia Ramsey, Lumen vice chairman for the state and native authorities and schooling market. “Migration to NG911 is a journey—I’m proud to see our platform and people recognized for helping public safety agencies navigate their way to digital transformation.” 

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Lumen’s one-stop store, managed as-a-service business mannequin, has resonated with clients and confirmed to cut back the complexity of NG911 deployments. Importantly, the platform gives the flexibility to customise distinct know-how and performance necessities, permitting public security clients to assemble options that greatest meet their distinctive wants. As a consequence, Lumen’s business mannequin simplifies the workflow for NG911 directors and gives a seamless integration into the digital world.

“Whereas most NG911 competitors must independently purchase connectivity and bundle it into their offerings, Lumen owns network assets and, consequently, can seamlessly provide customers with managed connectivity, multi-cloud diversity, embedded security, and collaboration tools in a single integrated platform,” famous Iadarola. “Ultimately, Lumen has embraced a forward-thinking, platform approach that is preconfigured with customizable building blocks, in contrast to a ‘built when sold’ systems integration approach where core infrastructure is leased.” With its sturdy total dedication to innovation and creativity in public security, Lumen earns Frost & Sullivan’s 2022 Enabling Platform Leadership Award in the U.S. NG911 market.

Frost & Sullivan’s Enabling Platform Leadership Award acknowledges the firm that applies its platform in new methods to enhance present services and elevate the buyer expertise.

Frost & Sullivan Best Practices Awards acknowledge corporations in varied regional and international markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product improvement. Industry analysts evaluate market contributors and measure efficiency via in-depth interviews, analyses, and in depth secondary analysis to determine greatest practices in the business.

About Frost & Sullivan

For six many years, Frost & Sullivan has been world-renowned for its position in serving to buyers, company leaders, and governments navigate financial adjustments and determine disruptive applied sciences, Mega Trends, new business fashions, and firms to motion, ensuing in a steady movement of progress alternatives to drive future success. Contact us: Start the dialogue.

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Bianca Torres



About Lumen Technologies and the People of Lumen

Lumen is guided by our perception that humanity is at its greatest when know-how advances the method we reside and work. With roughly 450,000 route fiber miles and serving clients in greater than 60 international locations, we ship the quickest, most safe platform for purposes and knowledge to assist companies, authorities and communities ship superb experiences. Learn extra about the Lumen community, edge cloud, safety, communication and collaboration options and our objective to additional human progress via know-how at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered logos in the United States. Learn extra about Lumen public sector capabilities on Twitter at @lumengov and on LinkedIn at @lumenpublicsector.

Danielle Spears

Lumen Technologies

P: 321.256.3878


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