Mumbai, October 29, 2026: Firstsource Solutions Limited reported a 22.2% year-on-year increase in consolidated revenue to ₹28,256 million (US$296 million) for the quarter ended September 30, 2026, marking its tenth consecutive quarter of double-digit revenue growth.
For the second quarter of fiscal 2027, EBIT rose 32.1% year-on-year to ₹3,521 million, representing 12.5% of revenues, while profit after tax (PAT) grew 29.7% to ₹2,328 million, or 8.2% of revenue. Diluted earnings per share stood at ₹3.31 for the quarter. The company raised the lower end of its full-year constant currency revenue growth guidance to 10.5%-13% and expects its FY27 EBIT margin to be between 12.25% and 12.75%.
Half-year performance and deal wins
For the half-year ended September 30, 2026, Firstsource reported revenues of ₹55,505 million (US$584 million), up 22.5% year-on-year. EBIT for the period was ₹6,888 million, or 12.4% of revenues, an increase of 33.4%. Adjusted PAT was ₹4,551 million, with reported PAT at ₹3,987 million after accounting for exceptional charges of ₹563 million, net of tax, recognized in the first quarter. Diluted EPS for the half-year was ₹5.66.
The company signed four large deals in Q2 FY27, marking the seventh straight quarter with four or more large deal wins, including two from new clients. Seventeen new logos were added during the quarter, six of which were strategic accounts. Notable deals included expanded relationships with a UK-based mobile virtual network operator and a US non-profit managed care organization, as well as new contracts with a leading UK and European bank, a US-based student loan provider, and a US digital bank.
Verticals and workforce update
Banking and Financial Services added nine new logos in the quarter, with demand in financial crime, compliance, intelligent operations, and collections. The healthcare vertical added four new logos, while Communications, Media & Technology and Diversified Industries added two each. Firstsource’s closing headcount at the end of Q2 FY27 was 39,937, a net increase of 3,062 during the quarter. The voluntary attrition rate stood at 28.4% for employees with more than 180 days of service.
Industry recognitions
Firstsource was featured in the HFS Non-Linearity Index as a leader in the shift to Services-as-Software and was the first runner-up for Best ‘Services Eating Software’ at the inaugural Services-as-Software Awards. The company was recognized by HFS as Horizon 3 – Market Leader for CX Services 2026 and named a Leader in Generative AI and Agentic AI services in the ISG Provider Lens evaluations. It was also placed among the Top 15 Breakthrough Service & Software Provider Standouts globally in the ISG Index report, and ranked seventh among the Top 20 Best Firms for Data Scientists to Work For 2026 in India.
Additional accolades included being named among Great Place To Work’s Top 50 India’s Best Workplaces for Women 2026 for the second consecutive year, and receiving the Brandon Hall Gold Award for Best Development Program for Frontline Managers, Best Unique or Innovative L&D Program, and Best Custom Content, as well as the Silver Award for Best Employee Engagement.
Management commentary and outlook
Dr. Sanjiv Goenka, Chairman of RP-Sanjiv Goenka Group and Firstsource Solutions, said the company’s twelve consecutive quarters of sequential growth and eight consecutive quarters of margin expansion reflect the strength of its strategy. He added that Firstsource is focusing on technology-led solutions and productized capabilities to scale intelligence across complex business processes, aiming for sustained, profitable growth.
Firstsource Solutions Limited is part of the RP-Sanjiv Goenka Group and operates across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.
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