Beazley research highlights that digital health & wellness


London, Sept. 23, 2022 (GLOBE NEWSWIRE) — Beazley has at present printed the second version of its report, Spotlight on digital health and wellness 2022, which examines altering attitudes to threat and insurance amongst digital health and wellness leaders in North America, Asia, the UK and Europe.[1]

Key findings
Opportunities and challenges abound for this quickly rising business:

  • 72% of the companies surveyed report development in demand and 99% are planning growth
  • Only 62% of leaders consider they function in a average to high-risk atmosphere in comparison with 89% final yr
  • Cyber and regulatory threat dominate, cited by 27% and 47% of leaders globally
  • 76% do not need a single insurance coverage tailor-made to the dangers they face

Growth is speedy and accelerating
Globally, simply over 72% of health and wellness companies we surveyed report elevated demand for tech-related companies, which is a considerable enhance from 2020, when solely 58% noticed elevated demand.

Jennifer Schoenthal, Product Leader – Global Virtual Care, Beazley commented: “COVID-19 has transformed the global appetite for digital health and wellness services.  This, along with associated shifts in public health policy in almost every country, have made it easier for people to access health services online. Against this backdrop, every aspect of digital health and wellness services, including telehealth, telemedicine, mHealth, HealthTech software platforms and life sciences technology, have grown fuelled by a solid track record of innovation, a wave of fresh capital, international expansion plans and patient/customer demand.

“We as an industry need to continue to stay connected to industry leaders’ concerns and work closely with our clients as their businesses grow and digital health models move forward. We also can look for areas to drive better collaboration to deliver more insightful and responsive, tailored insurance coverage to meet fast-changing customer needs.”

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Pandemic has elevated claims
Over half (52%) of respondents globally reported that the pandemic had elevated claims. This pattern was significantly robust in Asia.

Beazley’s personal claims expertise is consistent with these findings. The US crew has seen a major enhance within the variety of telemedicine claims since 2017, though consistent with the rise in insurance policies underwritten because the sector has boomed.

Evan Smith, Global Head of Miscellaneous Medical and Life Sciences, Beazley mentioned:  “The claims experience of different sectors seems to reflect both the relative maturity of these industries but also the radically different nature of their operations during the pandemic.” 

Few firms purchase bespoke cowl
One of the standout findings is that 76% of the businesses surveyed don’t purchase a single tailor-made coverage, growing the danger of protection gaps and shortfalls.

Keri Marmorek, Claims Focus Group Leader, Miscellaneous Medical & Life Sciences, Beazley commented: “The new and unique combination of risks within digital health and wellness services create a complex web of interconnected exposures that can be hard to get to grips with for business leaders, and also for brokers and insurers that are often new to the digital health landscape. Failure to join the dots between these key risks means that under-insurance and gaps in coverage pose an issue for insureds.”

Bodily harm dangers fail to register
An additional discovering from the research is that many firms lack the protection they want for on a regular basis dangers that might result in vital claims, and specifically for bodily harm claims arising from digital healthcare. For instance, globally:

  • 62% don’t have protection for expertise errors or omissions resulting in bodily harm
  • 69% aren’t coated for medical malpractice on account of incorrect knowledge resulting in bodily harm
  • Only 37% have protection for bodily harm on account of distant care
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For additional info, please contact:

Beazley Group
Samantha Whiteley
M +44 (0)7787 545529

Research background: a rising international market
The international digital health and wellness market topped US$289 bn in 2021, and is ready to achieve US$881bn by 2027. This interprets into an astonishing compound annual development charge of 20% over the interval 2022-2027[2].

About the research
This report is predicated on a survey of 300 business leaders within the digital health and wellness sector situated within the US, Canada, the UK, Singapore and Hong Kong (Asia). The research was carried out throughout March and April 2022 by Opinion Matters on behalf of Beazley. 

The business subsectors had been health and wellness practitioners; software program and platform suppliers; health-technology and life sciences expertise firms, mHealth, telehealth and telemedicine suppliers, and there was an equal break up of respondents throughout firm sizes starting from US$250,000 and greater than US$1 bn

Note to editors:
Beazley plc (BEZ.L), is the dad or mum firm of specialist insurance companies with operations in Europe, North America, Latin America and Asia. In 2021, Beazley underwrote gross premiums worldwide of $4,618.9 million.

Beazley manages seven Lloyd’s syndicates, all Lloyd’s syndicates are rated A by A.M. Best.

Beazley’s underwriters within the United States give attention to writing a spread of specialist insurance merchandise. In the admitted market, protection is offered by Beazley Insurance Company, Inc., an A.M. Best A rated provider licensed in all 50 states. In the excess strains market, protection is offered by the Beazley syndicates at Lloyd’s.

Beazley’s European insurance firm, Beazley Insurance dac, is regulated by the Central Bank of Ireland and is A rated by A.M. Best and A+ by Fitch.


Beazley is a market chief in lots of its chosen strains, which embrace skilled indemnity, cyber legal responsibility, property, marine, reinsurance, accident and life, and political dangers and contingency business.

For extra info please go to:

[1] The 2022 report is predicated on a survey commissioned by Beazley of greater than 300 digital health and wellness practitioners within the US, UK, Canada, Singapore and Hong Kong (Asia).


  • COVID-19 and its financial affect change demand for companies
  • Asia most impacted by the pandemic


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