Scotland’s Activity-Rich Crieff Hydro Family of Hotels Delivering Exceptional Guest Experiences Via Maestro Cloud PMS


Crieff Hydro is producing unified visitor reserving journeys and single visitor itineraries by way of Maestro’s integrations; Visit Maestro at Independent Hotel Show London

With Maestro PMS, the pre-arrival expertise is simply as partaking because the on-site expertise due to the visitor itinerary performance for reserving actions.”

— Nic Oldham

MARHAM, ONTARIO, CANADA, September 22, 2022 / — At Crieff Hydro Family of Hotels in Scotland, actions are on the coronary heart of every visitor expertise. The portfolio spans seven properties throughout three areas, and options lodging from 22 to 215 bedrooms. At the 900-acre Crieff Hydro alone, friends have greater than 60 actions from which to decide on with a distillery, two outside experiences (Glen’s Adventure Park and Loch Earn Watersports), a driving college, spa, and childcare middle on web site. To handle actions and construct single visitor itineraries throughout the impartial multi-property portfolio, the resort firm turned to Maestro PMS. Today, the Ballachulish Hotel, Crieff Hydro, Isles of Glencoe Hotel, Kingshouse Hotel, Murray Park Hotel, Peebles Hydro, and The Park are leveraging Maestro’s entrance workplace, gross sales & catering, on-line reserving engine, spa & actions, membership, and guest-engagement administration (pre-registration and visitor loyalty) software program modules, and international leisure vacationers have by no means been happier.

“When we began looking for a property-management system, our management team did a deep dive of four of the industry’s leading providers,” mentioned Nic Oldham, head of buyer and business relations for Crieff Hydro Family of Hotels. “Maestro emerged as the preferred option across the board. Its web browser based platform can easily be accessed from anywhere and data exchanged quickly and securely between all our properties and the call center, all centralized in our own private cloud. With Maestro PMS, the pre-arrival experience is just as engaging as the on-site experience thanks to the guest itinerary functionality for booking activities. And their API to third-party CRM providers makes booking fast and efficient. Add to that Maestro’s exceptional service culture and customer support and we are quite pleased to be a Maestro user.”

See also  Kroll and CII Launch the Second Edition of the India Fraud Survey

Maestro will probably be attending the Independent Hotel Show at Olympia London October 4 and 5, at stand 1510 within the Olympia National Hall. The firm will show all of the instruments that make it the popular Web Browser based mostly cloud and on-premises PMS resolution for impartial inns, luxurious resorts, convention facilities, trip leases, and multi-property teams.

Maestro is the one hospitality property-management system software program firm that provides an all-in-one, complete Web browser or Windows resolution with the choice to host its Maestro Cloud Platform on-premises, in a non-public cloud, or cloud hosted. All environments assist the most recent cellular, contact-free, and internet responsive applied sciences to boost the digital visitor and employees expertise; with the additional benefit of an in depth assortment of open APIs to assist greater than 800 third-party integrations.

“We are delighted that Crieff Hydro Family of Hotels is having such tremendous success managing their guests’ journeys and streamlining hotel operations with Maestro PMS,” mentioned Warren Dehan, Maestro president. “We love working closely with clients like Crieff Hydro who demand more from their technology and help drive our innovation and services. Our team is looking forward to attending the conference in London, visiting with all our local clients in attendance and demonstrating how we are helping hoteliers – especially those challenged with not enough time or staff to manage operations in this new landscape – add more mobility for remote staff, on-the-go users, and guest self-serve environments with Maestro.”

# # #

About Maestro

Maestro is the popular Web Browser based mostly cloud and on-premises PMS resolution for impartial inns, luxurious resorts, convention facilities, trip leases, and multi-property teams. Maestro’s PCI licensed and EMV prepared enterprise system gives a Web browser model (or Windows) full with 20+ built-in modules on a single database, together with cellular and contactless apps to assist a digitalized visitor journey in addition to employees operations. Maestro’s subtle options empower operators to extend profitability, drive direct bookings, centralize operations, and interact friends with a personalised expertise from reserving to take a look at and every little thing in between. For over 40 years Maestro’s Diamond Plus Service has supplied unparalleled 24/7 North American based mostly

assist and training companies to maintain hospitality teams productive and aggressive. Click right here for extra info on Maestro. Click right here to get your free PMS Buying information.

See also  Ronn Torossian on Creating Long Form Social Media Content

Macarena Lorenzini
Maestro PMS
+14403203366 ext.
e mail us right here

Source link


Please enter your comment!
Please enter your name here