Bengaluru, October 27, 2026: iLink Digital has broadened its AI adoption efforts beyond its technology teams through the “Client Zero” initiative, enabling employees from various business functions to build AI agents and address operational challenges, the company said.
Under the programme, 120 business-led AI use cases have been developed by employees from departments including HR, Finance, Legal, Wellness, Marketing and Employee Engagement. Of the 449 AI use cases recorded by iLink Digital, 215 are currently live in production, warranty or final rollout stages.
Employees from 14 functions involved
A total of 58 employees across 14 different functions have taken ownership of building AI agents, including staff with no prior AI development experience, according to the company.
Focus on practical business challenges
The Client Zero initiative aims to help employees apply AI to practical business challenges, while also allowing iLink Digital to test solutions and build implementation experience that can support its AI transformation work for clients.
iLink Digital is an AI-led digital transformation company.
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