DCI Indonesia is a extremely respected knowledge middle supplier that has earned the Frost & Sullivan Company of the Year Award for the third consecutive yr.
SAN ANTONIO, Sept. 21, 2022 /PRNewswire/ — Based on its current evaluation of the knowledge middle companies trade, Frost & Sullivan acknowledges DCI Indonesia with the 2022 Indonesia Company of the Year Award for regularly addressing the nation’s rising want with ongoing investments in bodily services and know-how options. DCI Indonesia’s funding in important info know-how infrastructure helps the nation’s digital economy and facilitates operational excellence, permitting the firm to spice up effectivity and enhance buyer worth.
DCI maintained native market dominance with a powerful and assorted buyer base that spans many industries and encompasses each worldwide and native corporations. In order to take care of a 100% uptime observe document, obtain top quality operation, excessive customer support degree, and keep away from human error, the firm has deployed Artificial Intelligence (AI) and predictive upkeep. This additional permits the workforce to handle a number of knowledge middle places by centralized and standardized operations.
“DCI Indonesia is grateful for the trust from customers and Frost & Sullivan for this award. Entering DCI’s 9th year of operation, we will continue to provide the operational excellence of data center services and continue to innovate in technology such as artificial intelligence (AI) to detect any potential incident in our equipment and achieve high quality of our operation”, mentioned Toto Sugiri, CEO of DCI Indonesia.
“With its ongoing investment in critical information technology infrastructure, DCI Indonesia supports the country’s digital economy and facilitates operational excellence to optimize efficiencies, increase customer value, and improve end-user interactions. It connects deep-seated domain knowledge with advanced capabilities to fulfill the growing demand requirements of hyperscale customers, providing scalability and best-in-class services,” mentioned Nishchal Khorana, Vice President and Global Program Leader, ICT at Frost & Sullivan. “The company’s compelling value proposition underpins its sustained success with a legacy of data center services leadership.”
DCI Indonesia tackles this main unmet market want with a strong management strategy that embodies customer-centric methods and applies greatest trade practices. As a end result, the firm’s clientele is steadily rising and consists of world-class cloud service suppliers, eCommerce platforms, and telecommunications corporations, amongst others.
The firm leads by instance with its distinctive status for customer support, which attracts new purchasers from throughout Indonesia and maintains a longtime base of loyal prospects. This organizational tradition has been key to the firm’s progress, which continues to broaden and provide progressive and extremely worthwhile services and products to its prospects.
“The company aligns well with customers’ specific needs and develops tailored solutions with roadmaps for seamless execution. It leverages emerging technologies like AI capabilities and predictive maintenance for its electrical equipment to strengthen value,” famous Riana Barnard, Best Practices Research Analyst at Frost & Sullivan. “With its customer-centric corporate philosophy, DCI Indonesia operates on the central tenet that its success depends on customer satisfaction. This philosophy permeates the company’s daily practices.”
This award is in line with DCI Indonesia’s dedication to construct and broaden the DCI Platform which presently operates three world-class knowledge middle services with world operational requirements. Having a number of presence will profit prospects who require redundant knowledge middle places. DCI Indonesia goals to help the growth of digital transformation for corporations, organizations, governments, and different necessary sectors in Indonesia.
Each yr, Frost & Sullivan presents a Company of the Year award to the group that demonstrates excellence in progress technique and implementation in its subject. The award acknowledges a excessive diploma of innovation with merchandise and applied sciences and the ensuing management in buyer worth and market penetration.
Frost & Sullivan Best Practices Awards acknowledge corporations in numerous regional and world markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product growth. Industry analysts evaluate market individuals and measure efficiency by in-depth interviews, analyses, and in depth secondary analysis to determine greatest practices in the trade.
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PT DCI Indonesia Tbk (DCII) is the first Tier-IV knowledge middle in Southeast Asia and is ready to present dependable, protected and dependable knowledge middle infrastructure companies by guaranteeing an SLA of 99.999% or solely 5 minutes of downtime a yr. As a service impartial knowledge middle, DCI has been supported by 40+ community service suppliers. Located in an unique industrial space, DCI’s knowledge middle is 40 kilometers from Jakarta’s central business district. With world working procedures and requirements and geared up with the gear greatest knowledge middle, DCI is ready to present most availability to prospects to entry their mission important property. each from the monetary establishment trade, community service suppliers, e-commerce, cloud service suppliers and enterprises. DCI has maintained a powerful 100% uptime observe document because it first served the market. This excellent efficiency stems from the strong expertise of the management workforce who’ve greater than 25 years of expertise in info know-how, knowledge middle companies, and infrastructure administration. Currently the wants of the knowledge middle market in Indonesia proceed to develop quickly, DCI as a dynamic firm responds to this with a dedication to construct a brand new knowledge middle constructing in a sustainable method in a knowledge middle space of 8.5 hectares with a complete electrical energy capability of 300 MW.
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