SANTA CLARA, Calif., Sept. 15, 2022 (GLOBE NEWSWIRE) — Ushur, the chief in AI-powered Customer Experience Automation™ (CXA), at the moment introduced that it’s going to launch the following main launch of Invisible App™ at InsureTech Connect 2022 in Las Vegas, Nevada. Alongside the launch occasion for the know-how that allows non-technical citizen builders to construct safe app-like experiences with out the necessity of an app, Ushur will host a number of occasions at this 12 months’s InsureTech Connect convention that embody govt panel discussions and stay experiences for vital insurance use circumstances.
Invisible App allows business customers in non-technical roles to use visible constructing instruments to design, take a look at and deploy safe, encrypted and feature-rich experiences at scale. Ushur’s new launch, with up to date branding and design capabilities, is obtainable to Ushur prospects beginning this week. With this launch, enterprises can simply ship intuitive experiences when automating mission-critical use circumstances, comparable to insurance quote requests, return to work documentation, guides to medical supplier and restore networks and lots of extra customer-facing companies.
“The Invisible App provides a secure and two-way alternative to SMS-only channels for exchanging data intelligently and intuitively,” mentioned Michael Fisher, VP of Product and Operations at Ushur. “We listened to our customers and the market and made this next generation of Invisible App much more business-user friendly and more graphically inspired.”
Companies at present utilizing Ushur’s Invisible App have reported a discount in service response occasions of over 90% together with important enhancements in buyer satisfaction scores and elevated safety and standardization throughout excessive threat, external-facing operations.
“Major advancements in AI and automation technologies have yet to deliver the operational and experiential improvements that businesses, especially in highly regulated industries, have been expecting for years, if not decades.” mentioned Simha Sadasiva, CEO and co-founder of Ushur. “With the introduction of the next generation of Ushur’s AI-powered experience automation platform, businesses can transform their customer experiences while delivering game-changing operational efficiencies, all by putting experience design, development and deployment in the hands of business users and citizen developers. The success of this approach with our customers in insurance and healthcare is a testament to the transformational capabilities of AI-powered automation, especially when it is applied to improve customer experiences.”
In addition to the launch of the following era of Invisible App, Ushur is saying a considerably bigger presence at this 12 months’s InsureTech Connect, the insurance business’s largest occasion, which will probably be held in Las Vegas on September 20-21, 2022:
- Insurance Executive panel: “The Art of Customer Experience Meets the Science of AI and Automation: A View From the Front Lines of Digital Transformation.”
- Customer Experience, Retention & Acquisition Track: Ushur is sponsoring this observe, which can embody a number of panel discussions and digital actions.
- Use Cases Live Experiences: Ushur will probably be internet hosting stay demonstrations of key insurance use circumstances together with return to work, claims automation, member advantages schooling and extra.
For extra info or to reserve a spot at certainly one of Ushur’s occasions at InsureTech Connect, please go to Ushur at sales space #3021 or go to www.ushur.com/itc2022.
About Ushur
Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform purpose-built from the bottom up to intelligently automate total buyer journeys finish to finish. Designed to present pleasant, hyper-personalized buyer experiences via speedy challenge decision and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a no-code, cloud-native SaaS platform to digitally remodel each step of the whole enterprise buyer expertise, from Micro-Engagements™ to total buyer journeys. Backed by main buyers together with Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ options are at present in manufacturing at a number of the main insurance suppliers throughout the globe, together with Irish Life, Unum, Aetna, Cigna and Tower Insurance.
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