Ushur Announces Customer Experience Automation Platform

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SANTA CLARA, Calif., Oct. 07, 2022 (GLOBE NEWSWIRE) —  Ushur as we speak introduced its licensed integration itemizing on Salesforce AppExchange, empowering clients in monetary companies, insurance and healthcare enterprises to design and deploy automated, customized self-service on its Customer Experience Automation platform. Ushur makes use of a no-code method to empower non-technical customers to design AI-driven buyer experiences that interact on any channel, slashing growth time and administration prices. The Ushur platform is now simpler than ever for IT groups to combine with, and supply carefully ruled entry to, enterprise Salesforce situations.

Integrated straight with Salesforce, Ushur is at the moment on AppExchange. Deployments now floor vital buyer knowledge from enterprise CRMs to make every buyer expertise all of the extra related, hyper-personalized and helpful. Additionally, Ushur’s no-code integration makes it point-and-click simple for IT departments to combine Ushur’s CXA cloud and develop the high-quality buyer expertise that may be the distinction between retaining and shedding clients.

“Salesforce has become part of the standard enterprise stack across a wide range of applications”, said Simha Sadasiva, CEO and co-founder of Ushur. “Through this collaboration, Ushur and Salesforce are extending the capability of any enterprise stack to include a powerful system of intelligence to drive digital customer experiences at scale. At Ushur, a superior customer experience is always our north star as we leverage AI, automation and no-code to bridge the gap between the front-office customer engagements and the back-office knowledge work — all in a single platform.”

About Ushur
Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform purpose-built from the bottom as much as intelligently automate whole buyer journeys finish to finish. It combines Conversational Automation and Knowledge Work Automation in a no-code, cloud-native SaaS platform to digitally remodel each step of the entire enterprise buyer expertise, from Micro-Engagements™ to whole buyer journeys. Backed by main buyers together with Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ options are at the moment in manufacturing at a number of the main insurance suppliers throughout the globe, together with Irish Life, Aflac, Unum, Aetna, Cigna and Tower Insurance.

About Salesforce AppExchange
Salesforce AppExchange, the world’s main enterprise cloud market, empowers corporations, builders and entrepreneurs to construct, market and develop in solely new methods. With greater than 7,000 listings, 10 million buyer installs and 117,000 peer evaluations, AppExchange connects clients of all sizes and throughout industries to ready-to-install or customizable apps and Salesforce-certified consultants to resolve any business problem.

Additional Resources

Salesforce, AppExchange and others are among the many logos of salesforce.com, inc.

Media Contact
Chris Ulbrich
[email protected]
415 848 9175



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