TSIA and Movate Co-Author a Report on Leveraging the Power of the Gig Economy

BANGALORE, India, Oct. 27, 2022 /PRNewswire/ — Movate (previously CSS Corp), a digital expertise and buyer expertise (CX) providers supplier, in affiliation with the Technology Services Industry Association (TSIA), has launched a co-authored report named ‘Leveraging the Power of the Gig Economy‘. The report uncovers the key challenges, methods and suggestions for leveraging the gig workforce whereas additionally capturing the real-world advantages and success tales.

The pandemic-induced disruptions have irreversibly modified the workforce dynamics. As a end result, the trade is seeing a speedy shift from conventional nine-to-five jobs to freelance or contractor positions, particularly amongst millennials and Gen-Z. The co-authored report highlights how firms can keep forward of the curve by choosing modern workforce growth and engagement fashions in the new regular. One such highly effective method is the ‘Integrated Gig-Enabled Support Model,’ which brings the finest of each worlds, i.e., conventional and gig fashions, to ship wonderful buyer experiences. This help mannequin allows enterprises to faucet into their current pool of prospects who’ve important product information and onboard them as gig peer consultants for offering enterprise help to their fellow prospects, thereby lowering or eliminating the prices for coaching and upskilling.

John Ragsdale, Distinguished Researcher and Vice President of Technology Ecosystems, TSIA, mentioned, “Multiple surveys have shown that younger demographics prefer the flexibility of gig work, but B2B technology firms have so far been wary of this model. Multiple gig marketplaces for technology support have failed due to the inability to assess the skills of gig workers. The Movate OnDemand platform is an innovative take on talent management, and their model has eliminated the risk inherent in previous solutions. The platform is delivering immense value to tech companies, including multiple TSIA members.”

Sid Victor, SVP Sales and Solutions – Support Services at Movate, mentioned, “The work-from-anywhere era has changed the long-held skepticism regarding a remote workforce’s efficiency and dependability. Fuelled by the pandemic, the great resignation trend, mass layoffs, and uncertainty about a recession, there is a surge in businesses wanting to shift, adapt, and transform rapidly. At Movate, we have reimagined talent-as-a-service by leveraging our Movate OnDemand platform, a unique gig customer experience ecosystem that harnesses thousands of knowledgeable freelance talent who are alpha users of our customers’ products. In this report, we have outlined the business tactics that enterprises can adopt to stay ahead of the curve amidst the changing dynamics of the modern services workforce.”

To learn and obtain the full report, click on right here.

Movate has been a long-standing associate of the TSIA. The two organizations recurrently collaborate in direction of the creation of thought management by way of occasion sponsorships, webinars, and analysis. Movate’s SVP and Chief Marketing Officer, Vivian Gomes, additionally serves as half of TSIA’s Partner Advisory Board.

About Movate

Movate, previously CSS Corp, is a digital expertise and buyer expertise providers firm dedicated to disrupting the trade with boundless agility, human-centered innovation, and relentless focus on driving shopper outcomes. It helps formidable, growth-oriented firms throughout industries keep forward of the curve by leveraging its various expertise of over 11,700 full-time Movators throughout 20 world places and a gig community of 1000’s of expertise consultants throughout 60 international locations, talking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited firms in its income vary.

To know extra, go to: www.movate.com.

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