Travelers Car Insurance Review for September 2022

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The newest Consumer Price Index report confirmed that costs are rising for automotive insurance. If rising costs are consuming into your price range, it might be time to discover a budget-friendly auto insurance supplier that may assist ease a few of inflation’s sting.

Whether you are including a teen driver to your coverage or grabbing automotive protection with a clear driving file, Travelers provides auto insurance charges which are lots of under the nationwide common. That makes it a gorgeous possibility as costs proceed to rise within the US due to inflation. But how does high quality maintain up in mild of these low cost charges? That’s what we’re right here to reply.

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One of the biggest insurers within the US, Travelers is a provider that is been round for greater than 165 years. With that a lot expertise, Travelers is a big within the insurance business, with a strong listing of automotive insurance protection choices to show it. Travelers auto insurance is accessible in 42 states plus Washington, DC, and it provides an important listing of protection at inexpensive costs. Moreover, the provider has an intensive repertoire of insurance merchandise that make the corporate a viable possibility past automotive insurance, together with pet, jewellery and journey insurance

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That mentioned, the provider does increase a few pink flags in relation to buyer care. Ultimately, deciding if Travelers automotive insurance is correct for you is concerning the stability between high quality and value. 

Here’s our evaluation of Travelers automotive insurance for 2022.

Like

  • Large vary of reductions
  • Great value for protection
  • Accident forgiveness add-on
  • Gap insurance
  • Many insurance merchandise
  • Low variety of complaints nationally
  • Strong monetary energy score from AM Best

Don’t Like

  • Low buyer satisfaction scores
  • Not out there in all states

Pros of Travelers automotive insurance

Travelers is a budget-friendly possibility for automotive insurance. Signing up for a Travelers coverage can prevent lots of, which is particularly necessary as gasoline costs soar in an economy that could be headed right into a recession. Not solely are premiums low in contrast with the nationwide common, however a strong listing of reductions will help carry your total prices down even additional. 

And these low costs do not imply you may skimp on protection. Travelers has a big listing of protection choices you’ll be able to decide from, together with some that may’t be discovered with different insurers, like hole insurance, rideshare protection (solely in Colorado and Illinois) and an accident forgiveness add-on.

Cons of Travelers automotive insurance

Travelers would not service each state within the US. If you are in Alaska, Louisiana, Michigan, South Dakota, West Virginia, Wyoming, Hawaii or North Dakota, you will not have the ability to buy a Travelers coverage.

Customers who do purchase Travelers insurance policies appear sometimes underwhelmed with the service they obtain, in line with J.D. Power surveys. Whether it is total satisfaction, digital service expertise or satisfaction with the auto claims course of, Travelers receives decrease numbers than the business common.

Travelers automotive insurance price

Whether you are buying a full protection coverage with all of the bells and whistles or a minimal protection coverage, Travelers can seemingly prevent cash. On common, a Travelers premium for full protection is $1,447, or $324 lower than the nationwide common, in line with Bankrate. Tack on a prolonged listing of reductions you could qualify for, and also you’re prone to maintain some more money in your pocket when you drive. Likewise, it can save you cash with Travelers when buying minimal protection — simply the quantity required to legally drive in your state – although we advocate opting for extra protection when potential. Travelers’ common annual premium for minimal protection is $477. That’s $68 lower than the nationwide common, which sits at $545.

Travelers premium costs

Average annual full protection premium Average annual minimal protection premium Speeding ticket At fault-accident Adding a teen driver
Travelers $1,447 $444 $1,869 $1,975 $3,410
National $1,771 $545 $2,138 $2,521 $3,852

Travelers protection choices

Travelers provides nearly each main protection sort you would possibly want for an auto coverage. Here are a few of them:

  • Bodily damage legal responsibility safety: This protection pays for accidents to others that have been brought on by the policyholder or by further drivers listed on the coverage. Bodily damage legal responsibility safety is required in most states.
  • Property injury legal responsibility safety: This protection pays for injury that policyholders trigger to a different’s property. Most prominently, this is applicable to different vehicles, however it may well additionally embrace different private property like fences or mailboxes. Property injury legal responsibility is required in most US states. 
  • Personal damage safety: This protection pays for the medical prices and misplaced wages of the motive force and passengers of the policyholder’s automotive if damage happens, as much as the coverage’s limits, no matter fault. PIP might also embrace protection for funeral bills and important providers, like childcare or dog-walking, that you could be be unable to carry out as a result of bodily accidents. PIP is required in 14 states.
  • Uninsured or underinsured motorist protection: This protection pays for medical bills for your self and any passengers as much as the coverage’s limits, when an uninsured or underinsured motorist causes an accident. Insurance carriers are required to supply this protection in all states, however the shopper might have the possibility to say no the protection. Uninsured motorist property injury is accessible in some states to assist cowl repairs to your automobile if broken by an uninsured driver. Several states even require this protection as a part of the state’s minimal insurance necessities to drive.
  • Medical funds: Similar to PIP protection, medical funds assist cowl the medical prices of the policyholder and their passengers as much as the coverage restrict, no matter fault. However, not like PIP, medical funds protection doesn’t cowl misplaced wages or important providers. Med Pay is optionally available protection in most states, however required in just a few states. 
  • Collision protection: This protection pays for injury to your automobile in an accident ensuing from a collision between your automotive and one other automotive or object.
  • Comprehensive protection: This protection pays for injury to your automotive brought on by an occasion aside from collision. This contains theft, hearth, flood, hail, vandalism and extra.
  • Gap protection: Gap protection helps you pay within the occasion an accident leaves your automotive totaled, overlaying the distinction between your automobile’s market worth and the quantity you owe on it.
  • Roadside help: Roadside help protection helps you for those who’re stranded due to automotive bother (for instance, a flat tire or a lifeless battery). 
  • Rideshare protection: Only out there in Colorado and Illinois for Travelers clients. This protection is important for those who’re working for rideshare firms comparable to Uber or Lyft. In truth, your private auto coverage most likely will not cowl you when you’re driving for a rideshare firm, that means you should buy this protection to be protected. Though rideshare firms have insurance insurance policies that cowl you partially, there are gaps that might depart you with out insurance safety. That’s the place rideshare protection is available in. For instance, in case your rideshare app is on however you haven’t but picked up a passenger,  your rideshare firm’s insurance coverage will sometimes solely embrace bodily damage and property injury legal responsibility insurance. It’s not till you decide up a passenger that providers like Uber and Lyft will decide up the tab for injury carried out to your automotive. But with rideshare insurance, you may be coated your entire time you’re employed.
  • Accident forgiveness: This characteristic is a part of Travelers’ Responsible Driver Plan. It forgives one accident and a minor visitors violation each three years.  

Travelers reductions

Travelers provides a strong listing of reductions that may slash your premiums. Here are just a few notable ones:

  • Bundling
  • Multicar
  • Home possession
  • Safe driver
  • Continuous insurance
  • Hybrid/Electric Car
  • New automotive
  • Early quote
  • Good pupil
  • Student away at college
  • Driver coaching

Customer satisfaction and complaints

While the worth tag comes low cost, clients aren’t notably happy with Travelers’ automotive insurance providers. Travelers scored decrease than the business common on auto claims satisfaction, in line with one other J.D. Power survey. Travelers scored 871 out of 1,000, in contrast with an business common of 880. Lastly, Travelers is towards the tail finish in J.D. Power’s digital service expertise survey, scoring 674 out of 1,000, in contrast with a phase common of 705.

However, Travelers fares higher in relation to nationwide complaints. For its auto insurance product line, Travelers additionally receives fewer complaints than the business common, in line with the National Association of Insurance Commissioners’s criticism index. The provider is listed at 1.50 in contrast with a 1.00 business common. (A 2.00 index would imply an organization will get twice the complaints.)

Travelers buyer satisfaction and criticism scoring

A.M. Best A++
J.D. Power Auto Claims Satisfaction 871 out of 1,000
NAIC Complaint Index 1.50

Telematics program

Travelers’ telematics program is named IntelliDrive. It’s a 90-day program that makes use of your smartphone and an app to trace your driving habits, together with the time of day you drive, pace, acceleration and braking. It additionally tracks “distractions,” that means it checks for those who’re answering calls, texting or interacting along with your telephone whereas driving. By enrolling on this program, you’ll be able to rating an preliminary low cost, and at your subsequent renewal, you could be rewarded for protected driving with as much as 30% low cost off your coverage.

Other options we like

Like many different carriers, Travelers would not simply supply automotive insurance. And it provides a lot greater than your typical nationwide insurance supplier. From boat, house, renters and apartment insurance to pet, jewellery, journey and wedding ceremony insurance, Travelers actually has all of it, making it a simple one-stop-shop for something you could must insure. 


CNET opinions insurance carriers and merchandise by exhaustively evaluating them throughout set standards. For auto insurance, we study common annual premium charges for full protection, shopper complaints, collision restore scores, the provider’s monetary energy, auto claims satisfaction and total buyer satisfaction. Our knowledge comes from a large number of sources. 

Auto insurance charges come from Bankrate, which gathers knowledge utilizing Quadrant Information Services. We additionally use each J.D. Power annual surveys that gather knowledge on buyer auto claims satisfaction and total buyer satisfaction.

Consumer complaints are taken from the National Association of Insurance Commissioners (NAIC), which collects shopper complaints throughout states, indexing complaints on a scale that takes under consideration the business common. We gather the monetary energy score of every provider from the A.M. Best Rating. Lastly, we collected collision restore scores from the Crash Network Insurer Report Card, which collects knowledge from collision restore professionals, together with mechanics, to gauge the standard of collision claims service from insurance carriers.


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The editorial content material on this web page relies solely on goal, unbiased assessments by our writers and isn’t influenced by promoting or partnerships. It has not been offered or commissioned by any third get together. However, we might obtain compensation if you click on on hyperlinks to services or products provided by our companions.



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