Smartcare Software Enhances Home Care Platform’s User Experience With Expanded Customer Success Team

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Customer care professional answering support phone call.

Smartcare solves house care’s biggest challenges with modern expertise and intuitive options. Now, with expanded customer support choices, Smartcare additional simplifies house take care of the business.

Smartcare continues its dedication to well timed and educated customer support as the house care platform expands.

We are dedicated to having actual conversations with each buyer – enabling, informing, and empowering them to ship care with operational effectivity.”

— Scott Zielski, Smartcare Software CEO

EAU CLAIRE, WISCONSIN, UNITED STATES, October 11, 2022 /EINPresswire.com/ — Smartcare Software, Inc., supplier of a whole Electronic Medical Record (EMR) and business automation platform for house care, is happy to announce that it’s increasing its customer support choices for customers.

“We believe in making a difference through continual improvement in everything we do,” says Scott Zielski, CEO and chairman of Smartcare Software. “Our mission is aligning the right resources for our customers to serve their needs best.”

With superior house care software program designed to enhance the operations of suppliers and caregivers, the Smartcare distinction is throughout the Smartcare workforce.

“It’s our team that makes the difference with Smartcare,” explains Scott Zielski. “We are committed to having real conversations with every customer – enabling, informing, and empowering them to deliver care with operational efficiency.”

The development of the customer support workforce will result in sooner assist instances and elevated happiness scores, of which Smartcare presently experiences 91% or higher. Smartcare Software’s Service Availability dedication for a given calendar month is 99.5% or higher. And Smartcare’s historic uptime availability has been 99.9999% for 9 years.

Smartcare is laser-focused on fixing house care’s largest challenges by offering modern expertise and intuitive options that assist ship wonderful care at reasonably priced prices. With expanded customer support choices, Smartcare is additional simplifying house take care of the business.

For extra details about Smartcare Software, go to www.smartcaresoftware.com.

About Smartcare Software, Inc.
Headquartered in Eau Claire, WI, Smartcare Software is a whole SaaS Electronic Medical Record (EMR) and point-of-care platform creating transformative applied sciences to assist the way forward for house care within the post-acute and long-term care markets. Smartcare’s subtle linked applied sciences and superior proactive analytics produce higher affected person outcomes, simplify back-office features, and drive larger profitability for suppliers. By leveraging the most recent analysis in machine studying (ML), gamification, and superior automation, Smartcare is fixing house care’s staffing and retention disaster whereas offering a superior consumer and consumer expertise. Smartcare options drive the very best practices in care whereas growing the engagement of caregivers, sufferers, and relations, resulting in improved outcomes and elevated satisfaction.

Sharon Morrisette
Smartcare Software
+1 651-398-4826
electronic mail us right here
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