Smartcare Software Enhances Home Care Platform’s User Experience With Expanded Customer Success Team

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Customer care professional answering support phone call.

Smartcare solves house care’s biggest challenges with progressive know-how and intuitive options. Now, with expanded customer support choices, Smartcare additional simplifies house look after the business.

Smartcare continues its dedication to well timed and educated customer support as the house care platform expands.

We are dedicated to having actual conversations with each buyer – enabling, informing, and empowering them to ship care with operational effectivity.”

— Scott Zielski, Smartcare Software CEO

EAU CLAIRE, WISCONSIN, UNITED STATES, October 11, 2022 /EINPresswire.com/ — Smartcare Software, Inc., supplier of a whole Electronic Medical Record (EMR) and business automation platform for house care, is worked up to announce that it’s increasing its customer support choices for customers.

“We believe in making a difference through continual improvement in everything we do,” says Scott Zielski, CEO and chairman of Smartcare Software. “Our mission is aligning the right resources for our customers to serve their needs best.”

With superior house care software program designed to enhance the operations of suppliers and caregivers, the Smartcare distinction is throughout the Smartcare group.

“It’s our team that makes the difference with Smartcare,” explains Scott Zielski. “We are committed to having real conversations with every customer – enabling, informing, and empowering them to deliver care with operational efficiency.”

The development of the customer support group will result in quicker assist occasions and elevated happiness rankings, of which Smartcare at the moment studies 91% or higher. Smartcare Software’s Service Availability dedication for a given calendar month is 99.5% or higher. And Smartcare’s historic uptime availability has been 99.9999% for 9 years.

Smartcare is laser-focused on fixing house care’s greatest challenges by offering progressive know-how and intuitive options that assist ship glorious care at inexpensive prices. With expanded customer support choices, Smartcare is additional simplifying house look after the business.

For extra details about Smartcare Software, go to www.smartcaresoftware.com.

About Smartcare Software, Inc.
Headquartered in Eau Claire, WI, Smartcare Software is a whole SaaS Electronic Medical Record (EMR) and point-of-care platform creating transformative applied sciences to assist the way forward for house care within the post-acute and long-term care markets. Smartcare’s refined related applied sciences and superior proactive analytics produce higher affected person outcomes, simplify back-office capabilities, and drive greater profitability for suppliers. By leveraging the newest analysis in machine studying (ML), gamification, and superior automation, Smartcare is fixing house care’s staffing and retention disaster whereas offering a superior person and consumer expertise. Smartcare options drive the perfect practices in care whereas growing the engagement of caregivers, sufferers, and relations, resulting in improved outcomes and elevated satisfaction.

Sharon Morrisette
Smartcare Software
+1 651-398-4826
electronic mail us right here
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