National, 27 June 2026 (BFN Bureau): A recent survey by Deloitte India reveals that Micro, Small, and Medium Enterprises (MSMEs) are calling for significant reforms in the Goods and Services Tax (GST) framework. As these businesses continue to drive India’s economic growth, they seek faster refunds, improved working capital support, and simplified compliance processes.
Survey Insights Highlight MSME Needs
According to Deloitte’s GST@9 Survey: The Next Phase – GST 2.0, nearly 99 percent of MSMEs expressed positive or neutral sentiments towards GST. This reflects a growing confidence in the tax system. Key findings show that 89 percent of respondents support automated interest payments on delayed GST refunds, emphasizing the need for quicker access to funds.
Additionally, 88 percent favor invoice-based Input Tax Credit (ITC) eligibility, while 87 percent support quarterly tax payment options. These reforms aim to ease compliance burdens and enhance liquidity for MSMEs, which are crucial for their growth.
Addressing Working Capital Challenges
Gokul Chaudhri, President of Tax at Deloitte South Asia, stated, “GST is a key enabler in the functioning of the nation’s supply chain and in creating a transparent, formal ecosystem.” He emphasized the importance of reforms that improve refunds and simplify ITC rules to help businesses scale effectively.
Moreover, 69 percent of MSMEs advocate for expanding the inverted duty refund framework to include input services and capital goods. This highlights the pressing need to address working capital constraints that many businesses face.
What This Means For You
The findings from this survey indicate that MSMEs are looking for a more supportive tax environment. Faster refunds and simplified compliance could lead to increased investment and growth opportunities for these businesses, ultimately benefiting the broader economy.
Key Takeaways
- 99% of MSMEs have a positive view of GST.
- 89% support automatic interest on delayed refunds.
- 69% want expanded inverted duty refunds for input services.
