‘Insurance firm cannot decide if patient needs physiotherapy or not’ | Surat News

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The Navsari District Consumers Dispute Redressal Commission has ruled that an insurance company was wrong to reject the physiotherapy bills of a Parkinson’s disease patient. The commission ordered United India Insurance Company Ltd to reimburse Rs 47,500 physiotherapy bills to Dinyar Gazdar, who underwent treatment at Navsari’s INS Rehab Physiotherapy Centre. The insurance company had rejected the bills, claiming that the physiotherapy was given as outpatient treatment. However, the commission stated that the insurance company cannot intervene in the treatment prescribed by a doctor and that only a doctor can decide on the treatment and related exercises.





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