NASHVILLE, Oct. 06, 2022 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a number one international supplier of business course of outsourcing (BPO) and buyer engagement know-how options, in the present day introduced its sponsorship of Customer Contact Week (CCW) Nashville 2022, October 12-14, 2022. CCW, the world’s largest buyer contact occasion sequence, brings collectively buyer care, CX, and get in touch with middle leaders. At the convention, ibex will host an invitation-only luncheon with CX leaders and {industry} influencers on Thursday, October 13.
“We are excited to connect with industry leaders at CCW Nashville to share best practices and proven CX strategies that drive customer satisfaction, retention, and loyalty,” stated John Thompson, Global Head of Sales at ibex. “In this challenging economic environment, it is more important than ever before for companies to create frictionless, seamless, data-driven CX programs—or risk losing customers to more nimble and scalable competitors. ibex is a leader in seamless global omnichannel CX solutions geared for the digital-first marketplace and offers an amazing culture and employee experience to help recruit and retain the best talent, which leads to the best CX for our clients.”
A crew of ibex CX specialists can be on web site to share greatest practices and the newest applied sciences to enhance buyer interactions, contact middle efficiency and consumer outcomes, all whereas decreasing working prices.
“Combining our world-class talent and awesome culture with ibex’s award-winning Wave X technology platform enables us to deliver next-level CX solutions for many of the world’s premier brands,” added Thompson. “We can help solve your CX challenges.”
About CCW
Started in 1999 as Call Center Week, CCW is the world’s largest buyer contact occasion sequence. With the steadiness of convention and expo, CCW is the place the place buyer care, CX, and get in touch with middle leaders come collectively. CCW is introduced to you by the Customer Management Practice – the Analyst, Advisor, and Industry Network for all issues Customer Management.
About ibex
ibex delivers revolutionary business course of outsourcing (BPO), good digital advertising and marketing, on-line acquisition know-how, and end-to-end buyer engagement options to assist corporations purchase, interact, and retain worthwhile prospects. Today, ibex operates a worldwide CX supply middle mannequin consisting of 34 operations services world wide, whereas deploying next-generation know-how to drive superior buyer experiences for most of the world’s main corporations throughout retail, e-commerce, healthtech, fintech, utilities and logistics.
ibex leverages its numerous international crew of over 30,000 staff along with industry-leading know-how, together with its Wave X platform, to handle almost 200 million vital buyer interactions, including over $2.2B in lifetime buyer income every year and driving a very differentiated buyer expertise. To study extra, go to our web site at ibex.co and join with us on LinkedIn.
Media Contact
Dan Burris
ibex
[email protected]
Investor Contact
Michael Darwal
ibex
[email protected]
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