- Leading Indian logistics firm, Ecom Express, has built-in modern location expertise what3words for extra correct deliveries
- With extra correct addresses, supply personnel know exactly the place to go, assuring supply effectivity, and higher buyer expertise
- With the Company delivering practically two million shipments a day, the partnership will rework on a regular basis deliveries
NEW DELHI, Aug. 18, 2022 /PRNewswire/ — When it involves delivering items, e-commerce manufacturers typically discover that failed deliveries influence total buyer expertise. With India’s last-mile supply market set to achieve $6-7 billion by 2024, it is now extra vital than ever for e-commerce corporations to resolve the supply failures brought on by inaccurate location information.[1]
In a bid to optimise their deliveries, Ecom Express, considered one of India’s main last-mile supply service suppliers, has right now introduced that it has partnered with modern location expertise what3words to make sure that deliveries might be made exactly to any 3-metre sq. in India utilizing simply three phrases. Now, Ecom Express’ prospects (on-line procuring websites) can add a what3words subject at checkout to make sure exact tackle and a best-in-class supply expertise for end-consumers.
what3words is revolutionising the way in which we talk location. It has divided the world right into a grid of three metre squares and given every sq. a novel mixture of three random phrases: a what3words tackle. For instance, ///caring.trick.handrail identifies the right spot to take a photograph of the enduring Taj Mahal.
what3words addresses are a straightforward solution to discover, share and navigate to specific places, wherever on the planet. They might be found on the free what3words app for iOS and Android, and on an online map. The expertise is used throughout industries together with automotive, navigation, journey, logistics, ecommerce, humanitarian and ride-hailing. It can be obtainable in 51 languages together with 12 South Asian languages: Hindi, Marathi, Tamil, Telugu, Bengali, Kannada, Nepali, Urdu, Gujarati, Malayalam, Punjabi, and Odia.
Smooth deliveries are important for prospects. A 2019 Capgemini report quotes a research which discovered that 40% of individuals listing supply as important after they store on-line, and 10% of them would change retailers if supply was going to be a difficulty. In truth, Ecom Express’ personal information reveals that 15% of total returns are attributable to incorrect or inadequate addresses.
With what3words, each supply location, whether or not it is a entrance door, particular condominium complicated entrance or tucked-away facet passage has a novel what3words tackle. The what3words integration ensures prospects have a straightforward solution to talk a exact supply location, drivers know precisely the place to go, and packages arrive on time, precisely the place they must be. Customers can keep away from grievance queues, irritating cellphone calls and missed deliveries. Ecom Express supplies pickup and supply providers in over 27,000 PIN codes in India, the utmost protection supplied by any personal e-commerce centered logistics participant. This partnership has the potential to rework the supply expertise for tens of millions of individuals throughout the nation.
Amit Choudhary, Chief Product & Technology Officer, Ecom Express, mentioned, ”Our partnership with what3words is impressed by our perennial want to enhance buyer supply expertise as parcels get delivered on time, precisely the place they’re anticipated, every time. At Ecom Express, we perceive the significance of location intelligence in supply precision and have a devoted staff to resolve complexities associated to addresses. The integration with what3words is a straightforward addition that may considerably cut back parcel returns attributable to inaccurate addresses and genuinely make impactful distinction in efficient supply execution and expertise.”
Chris Sheldrick, CEO and co-founder of what3words, added, “India, like many fast-growing markets, has a complex addressing system. As a result, deliveries can be challenging, and often fail. Drivers spend extra time looking for the correct front door or apartment entrance, and sometimes the address they’re given simply doesn’t direct them to the correct place. what3words gives both customers and Ecom Express the confidence that deliveries will be made precisely, easily, and more efficiently, using just three words.”
what3words started operations in India in 2019 and is now obtainable in lots of automotive navigation programs constructed by TVS Motor, Triumph Motorcycles, Tata Motors and Mercedes-Benz. Companies similar to Imagine Online, Nirmalaya, TWF Flours, Evocus H2O & Dorje Teas have additionally adopted the expertise so their customers can enter what3words addresses into their checkouts for hassle-free deliveries.
DriveU, considered one of India’s largest driver aggregator platforms, makes use of what3words so drivers and riders can save exact drop-off and pick-up places. Many hosts on Airbnb and homestays in India use what3words to assist guests discover their properties. Guests on the Royal Orchid & Regenta Hotels, Amã Stays & Trails by IHCL and The Fern Hotels & Resorts can discover the what3words tackle of the precise property entrance on their reserving affirmation. BVG Mems Dial 108 and Medulance use what3words to shorten incident response occasions in an emergency.
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About Ecom Express
Ecom Express Limited is considered one of India’s main end-to-end applied sciences enabled logistics options suppliers to the Indian e-commerce trade. Headquartered in Gurugram, Ecom Express was integrated in 2012 by T. A. Krishnan, Manju Dhawan, Okay. Satyanarayana and Late Sanjeev Saxena with their 100+ years of cumulative expertise within the Indian logistics and distribution trade. Ecom Express has its presence in all 28 states of the nation and operates throughout 27,000+ PIN codes in India. Through its deep attain technique, the corporate has the potential to ship to 95%+ of India’s inhabitants.
For extra info, please go to: www.ecomexpress.in
About what3words
what3words is a straightforward solution to discuss exact location. The system covers the whole world, by no means wants updating, and works offline. A what3words tackle is a human-friendly solution to share very exact places with different individuals or to enter them into platforms and machines similar to ride-hailing apps or e-commerce checkouts. It is optimised for voice enter and incorporates built-in error prevention to right away determine and proper enter errors.
The free what3words app, obtainable for iOS and Android, and the online map allow individuals to seek out, share and navigate to what3words addresses in 51 languages up to now. Millions of what3words addresses are in use around the globe, with 1000’s of companies utilizing them to economize, be extra efficient and supply a greater buyer expertise. what3words has a staff of over 150 individuals, throughout workplaces within the UK, USA, Germany, India and Mongolia. The firm has raised over £100 million in capital from traders similar to Intel, Ingka (Ikea), Mercedes-Benz, Aramex, Deutsche Bahn, Subaru and Sony Innovation Fund.
what3words is now accepted throughout various platforms together with Mahindra, TVS Motor, Triumph Motorcycles, Tata Motors and Mercedes-Benz. Companies similar to Imagine Online, Nirmalaya, TWF Flours, Evocus H2O & Dorje Teas have additionally adopted the expertise so their customers can enter what3words addresses into their checkouts for hassle-free deliveries. BVG Mems Dial 108 and Medulance use what3words to shorten incident response occasions in an emergency.



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