CitiusTech Acquires Wilco Source, Expands Specialized Salesforce Capabilities for Healthcare & Life Sciences

Strategic acquisition of {industry} main Salesforce providers and options firm to develop CitiusTech’s Salesforce choices within the areas of Member expertise, Care administration, Digital Front Door, Patient Services and REMS applications

MUMBAI, India, Nov. 10, 2022 /PRNewswire/ — CitiusTech, a pacesetter in healthcare expertise and consulting providers, at the moment introduced that it has acquired Wilco Source, one of many world’s main suppliers of Salesforce consulting and implementation providers for healthcare and life sciences corporations.

As organizations more and more undertake digital applied sciences to remodel care supply, strengthening affected person and member expertise throughout the care continuum has turn into a key crucial. The acquisition of Wilco Source permits CitiusTech to strengthen its affected person and member-centric digital choices, by combining CitiusTech’s deep healthcare area and digital innovation experience with sturdy Salesforce implementation, integration, and product engineering capabilities from Wilco Source.

The acquisition is aligned to CitiusTech’s 3×10 progress technique to speed up business transformation and convergence throughout the healthcare and life sciences {industry}. Post-acquisition, the Wilco Source management will run the built-in Salesforce business offering options and providers throughout CitiusTech’s and Wilco Source’s present and new shoppers.

“Evolving healthcare models highlight the need for exceptional patient and member experience and care at every step of their journey, driven by meaningful and actionable insights,” stated Bhaskar Sambasivan, Chief Executive Officer of CitiusTech. “Wilco Source will strengthen CitiusTech’s offerings in these areas and will give our clients a unified approach to building patient-centric operating models, enabling them to accelerate digital innovation. We are thrilled to welcome Wilco Source to the CitiusTech family.”

Headquartered in Santa Clara, CA, Wilco Source has greater than 400 staff throughout the US and India. The firm has been a Salesforce companion since its inception in 2014 and has constructed a robust group of healthcare technologists and Salesforce specialists with over 450 Salesforce certifications. Wilco Source supplies enterprise options for many main healthcare and life sciences organizations, and has developed a number of accelerators and options, together with:

• Digital entrance door (i.e., affected person and supplier portals) (Salesforce Communities)
• CRM for pharmaceutical corporations to help contact middle operations, stock administration, demand forecasting and order-to-cash (Salesforce Health, Service, Manufacturing Clouds)
• Digital hubs for personalised, omnichannel affected person and member expertise (Salesforce Health Cloud)
• Risk Evaluation and Mitigation Strategies (REMS) options for pharmaceutical corporations (Salesforce Health Cloud)
• Marketing automation (Salesforce Marketing Cloud)
• Configure-price-quote (CPQ) and Field Service options for medical gadget corporations (Salesforce Sales, Service, and Revenue Clouds)

“Wilco Source has played an essential role in driving patient, provider, and member experience transformation powered by Salesforce,” stated Kedar Relangi, Co-Founder and Chief Executive Officer of Wilco Source. “By joining the CitiusTech team, we will now have a wider industry presence and access to a large client base to apply our expertise and solutions, and truly transform consumer experience across healthcare and life sciences. “

Wilco Source brings confirmed capabilities and deep area experience by means of client-centric choices, proprietary options, and frameworks that handle vital {industry} must ship enterprise transformation providers and quicker time-to-value for pharmaceutical corporations, specialty hub service suppliers, and medical gadget corporations. Some of the Wilco Source proprietary options embody the Wilco REMS Central utility out there on the Salesforce AppExchange and the Wilco Docx SaaS utility which accelerates consumption automation. The firm has demonstrated sturdy progress over the previous few years, fueled by a robust market shift in direction of digital expertise and rising adoption of Salesforce by healthcare and life sciences organizations.

The Wilco Source acquisition is the third acquisition by CitiusTech in specialised healthcare expertise and consulting corporations over the past 4 years. CitiusTech continues to selectively pursue strategic acquisition alternatives that deepen its healthcare area experience, construct complementary expertise capabilities, develop into new geographies, and strengthen relationships with key shoppers.

About CitiusTech

CitiusTech is a number one supplier of digital expertise and consulting providers to payer, supplier, medical expertise, and life sciences corporations. With over 8,000 healthcare expertise professionals worldwide, CitiusTech powers healthcare digital innovation, business transformation and industry-wide convergence for over 130 organizations, by means of next-generation applied sciences, options, and merchandise. Key focus areas embody healthcare interoperability, safe knowledge administration, high quality and efficiency analytics, value-based care, affected person expertise, medical imaging, linked well being, payer-provider convergence, care coordination and inhabitants well being administration. CitiusTech’s cutting-edge expertise experience, deep healthcare area experience and a robust concentrate on digital transformation permits healthcare and life sciences corporations to reinvent themselves to ship higher outcomes, speed up progress, drive efficiencies, and in the end make a significant influence to sufferers. Follow CitiusTech on Twitter or LinkedIn.

About Wilco Source

Wilco Source is a trusted Salesforce Partner since 2014 with a historical past of success in healthcare and life sciences. With deep experience in these industries and a concentrate on lead-to-cash and contact-to-resolution, Wilco Source permits its shoppers to optimize expertise and processes and understand business outcomes quicker than ever. Wilco Source works with main pharmaceutical corporations, specialty hub service suppliers, medical gadget corporations, medical suppliers, payers, and medical laboratories with a concentrate on driving enterprise-wide digital transformation, elevating experiences and automating processes. With a group of over 350 expertise professionals and deep healthcare area experience, Wilco Source has constructed specialised providers and proprietary options on the Salesforce platform.  

Media Contacts

Saviera Barretto

[email protected]

+91-8424917719

Sneha Bangera

[email protected]

Source link