AmplifAI’s complete platform permits end-to-end coaching to spice up efficiency and ship superior business outcomes.
SAN ANTONIO, Sept. 20, 2022 /PRNewswire/ — Based on its current evaluation of the efficiency enablement platform trade, Frost & Sullivan acknowledges AmplifAI with the North America Competitive Strategy Leadership Award for boosting company efficiency with its synthetic intelligence (AI)-driven efficiency enablement software program. AmplifAI’s options assist organizations automate their operations, enhance decision-making, and enhance productiveness with correct knowledge and top-notch AI functionalities.
By leveraging worker efficiency knowledge, the corporate delivers significant insights primarily based on an organization’s prime performers, enabling the optimization of business outcomes, and boosting productiveness.
The platform highlights the excellent qualities of the group’s prime performers to establish behavioral patterns and actions that the workforce can replicate, after which proposes custom-made actions, similar to efficient coaching, teaching, studying, and recognition. Later, AmplifAI’s platform measures the outcomes achieved primarily based on its suggestions to optimize the group’s efficiency additional.
“AmplifAI’s innovative platform is a comprehensive solution that improves performance outcomes across the enterprise – from associates to team leaders, supervisors, managers, and executives. The company’s solutions are applicable in several industry verticals, including business process outsourcing (BPO) and contact centers, financial services, retail, managed services, healthcare, and communications and media,” stated Elizabeth Whynott, Best Practices Research Analyst at Frost & Sullivan. “The role-driven AmplifAI platform has an easy-to-use and intuitive dashboard for all levels of business applications. At the organizational level, businesses can compare performance at top levels across groups, BPO, and internal teams, and by various metrics (e.g., sales conversion percentage, quality, and average handle time).”
AmplifAI’s AI-driven software program is user-friendly and intuitive, offering real-time suggestions, making it a well timed and environment friendly answer. Additionally, the corporate’s buyer success strategy is based on offering unparalleled customer support and assist all through the method to assist prospects take full benefit of the platform’s potential, additional facilitating its use and development alternatives inside a corporation.
As a outcome, AmplifAI achieves excessive buyer satisfaction and has positioned itself as a trusted accomplice and market chief within the efficiency enablement platform trade.
“The platform’s simple implementation, comprehensive metrics and insights, cost-effectiveness, and continuous enhancements are all testament to the company’s commitment to delivering exceptional customer value and high satisfaction,” famous Whynott. “AmplifAI uses client feedback, combined with a keen focus on industry trends and needs, to guide its product roadmap and continuously evolve its platform to maintain its innovative edge. Furthermore, the company conducts periodic client satisfaction surveys to ensure high customer satisfaction and continually receives scores above 90.” Due to its robust efficiency, AmplifAI earns the 2022 Frost & Sullivan North America Competitive Strategy Leadership Award within the efficiency enablement platform trade.
Each 12 months, Frost & Sullivan presents this award to the corporate that has leveraged aggressive intelligence to efficiently execute a technique that leads to stronger market share, aggressive model positioning, and buyer satisfaction.
Frost & Sullivan Best Practices awards acknowledge corporations in numerous regional and international markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product improvement. Industry analysts evaluate market contributors and measure efficiency by in-depth interviews, analyses, and intensive secondary analysis to establish greatest practices within the trade.
For six a long time, Frost & Sullivan has been world-renowned for serving to buyers, company leaders, and governments navigate financial modifications and establish disruptive applied sciences, Mega Trends, new business fashions, and corporations to motion, leading to a steady stream of development alternatives to drive future success. Contact us: Start the dialogue.
Contact:
Kristen Moore
P: 1.210.247.3823
E: [email protected]
At AmplifAI, we’re making use of science to make groups higher. AmplifAI was based with the objective of leveraging knowledge to create a customized setting that permits each worker to succeed. As extra corporations discover the brand new technology of hybrid work, revolutionary leaders and organizations are counting on AmplifAI to allow efficiency, enhance individuals and make work extra enjoyable – wherever work is going on. Powering success for corporations like The Home Depot, GoDaddy, Premier Bank, University of Miami, and DispatchHealth. Visit https://www.amplifai.com to be taught extra.
Contact:
Julie Hsu
E: [email protected]
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