Investment follows accelerating income development and continued market management
SINGAPORE, Oct. 26, 2022 /PRNewswire/ — Acqueon (the “Company”), a number one supplier of omnichannel buyer engagement software program, at the moment introduced a majority development funding from Long Ridge Equity Partners (“Long Ridge”). Existing investor Everstone Capital has exited its majority stake and stays a minority fairness holder within the Company. The transaction will allow Acqueon to additional lengthen its market-leading place by way of accelerated product innovation, channel associate enlargement, and continued investments in its folks, platform, and shopper providers. The funding follows a interval of dramatic development for Acqueon, with over 200 enterprise clients throughout monetary providers & banking, healthcare, retail & distribution, and the general public sector leveraging Acqueon’s platform to orchestrate and execute their omnichannel buyer engagement methods.
Founded in 2019, Acqueon has created an industry-leading, trendy buyer engagement platform that enables enterprises to proactively join with clients for outbound gross sales, service, and income seize alternatives utilizing clients’ most well-liked communication channels. The Company’s proprietary know-how platform seamlessly integrates with present contact middle know-how, centralizes buyer knowledge throughout disparate silos, and permits personalised marketing campaign creation with holistic, absolutely automated compliance inbuilt. Acqueon’s real-time agent steering and training know-how drives elevated buyer conversion and income seize whereas optimizing agent productiveness and get in touch with middle effectivity.
“We are thrilled to partner with Long Ridge as we enter our next phase of growth,” stated Ashish Koul, CEO of Acqueon. “We are incredibly proud of the world-class business Acqueon has become over the past several years and see tremendous opportunity ahead. With a focus on innovation, customer service, and partnership, we have been able to respond to evolving consumer demands and rapidly scale our client base. We look forward to working with Long Ridge and continuing to be the leader in proactive, trusted, and intelligent customer engagement technology.”
“Across industries, enterprises are challenged by antiquated customer engagement technology, making it difficult to react to shifting consumer preferences and growing compliance burdens,” stated Andrew Cedar, Principal at Long Ridge. “Acqueon offers a modern, omnichannel customer engagement platform that is compatible with existing contact center technology and helps clients orchestrate effective, compliant customer engagement campaigns. The Company is well-positioned for continued growth, and we are excited to partner with Ashish and Acqueon’s proven team as they expand their market leadership, innovate the platform, and continue to grow their impressive client base.”
Avnish Mehra, Senior Managing Director and Co-Head, Private Equity at Everstone Capital, stated, “We are delighted to welcome Long Ridge as a significant investor in Acqueon. We incubated Acqueon within one of our tech services businesses and it has gained fabulous traction due to its technology, industry expertise and a great team led by Ashish. During its tenure as an investor, Everstone executed various value-creation initiatives in Acqueon, including professionalizing and institutionalizing the business, adding deep industry experience, enabling R&D and sales investments and facilitating partnerships with new-age cloud contact center players. Overall Everstone has built a robust tech portfolio over the last few years, including investments like Everise, Pharmeasy, Apexon, Omega Healthcare, Innoveo, Servion and Acqueon.”
DC Advisory served as Acqueon’s lead monetary advisor. Acqueon’s authorized advisor was Lazare Potter & Giacovas. Choate Hall & Stewart served as authorized advisor to Long Ridge.
About Acqueon
Acqueon’s Conversational Engagement platform permits proactive income era and repair for customer-obsessed corporations by orchestrating outbound and omnichannel campaigns throughout voice, messaging & electronic mail channels. The platform, Acqueon Engagement Cloud, is comprised of a sophisticated Campaign Manager and Real-Time Conversational Intelligence capabilities, all powered by Acqueon’s uniquely and built-from-the-ground-up Customer Engagement Data engine. Using statistical and predictive fashions, in addition to clever workflows, Acqueon helps enterprises maximize the potential of each buyer dialog. Acqueon is trusted by 200+ clients and 110,000 brokers, throughout industries, to extend gross sales, implement proactive service, enhance collections, and set up deep shopper. loyalty. For extra info, go to https://www.acqueon.com or comply with us at https://www.linkedin.com/company/acqueon
About Long Ridge
Founded in 2007, Long Ridge Equity Partners is a personal funding agency targeted on the monetary and business know-how sectors. Leveraging deep sector information and an intensive community of {industry} sources, Long Ridge serves as a value-added associate to high-growth companies. Since its founding, Long Ridge’s principals have sponsored a few of the most profitable development corporations within the monetary and business know-how sectors, offering main administration groups with partnership, strategic sources, and capital to drive worthwhile enlargement. Long Ridge manages over $1 billion of dedicated capital. For extra info on Long Ridge Equity Partners, please go to www.long-ridge.com.
About Everstone Capital
Singapore headquartered Everstone Capital, the personal fairness arm of the Everstone Group is a world agency dedicated to driving financial development and creating sustainable worth. With seven workplaces globally (Singapore, Mumbai, Delhi, Bengaluru, New York, Dubai and Mauritius), Everstone Capital focuses on the mid-market with management mindset and development bias; comprising better of breed investing, operations and strategic sources with vital expertise and expertise. For extra info, go to www.everstonecapital.com
Contact:
Ayoshmita Biswas
[email protected]
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