Accenture and Sitecore Enhance Business Partnership to Help Organizations Transform Digital Experiences
Companies have labored with tons of of shoppers, together with CNH Industrial and Iveco Group to create extra personalised and related connections with their clients and speed up business development
NEW YORK; Oct. 18, 2022 – Accenture (NYSE: ACN) and Sitecore are enhancing their business partnership to assist organizations speed up their response to market adjustments and higher meet clients’ evolving calls for throughout content material, expertise, and commerce.
“Ninety-five percent of executives globally are reporting their customers’ lives are changing faster than their businesses can. As a result, organizations are fundamentally rethinking what products and services they offer, how they operate their businesses and how they interact with their customers,” stated Bob Markham, lead, North America, Accenture Song. “To remain relevant, companies must be able to react to customer needs quickly, creating compelling, agile digital experiences. Through our strategic partnership with Sitecore, we are even better positioned to help our clients design, deliver and optimize digital experiences across the entire customer lifecycle.”
Accenture and Sitecore have an extended historical past of joint success, collaborating on greater than 250 engagements in 21 nations for shoppers throughout industries, together with CNH Industrial and Iveco Group. Together, the businesses may help shoppers construct related digital experiences by leveraging Accenture Song’s inventive, know-how and trade experience and Sitecore’s cloud-based digital expertise administration software program.
“The use of Sitecore – coupled with the strategic support from Accenture – will allow us to standardize the technology stack of our websites, offering a single solution that can handle the complexity dictated by the different needs of the Group,” said Fabio Ricciato, ICT Head of Customer Journey and Digital Architecture, Iveco Group. “In addition, the adoption of Sitecore has enabled us to improve digital experience, to leverage a modern stack, and to provide better autonomy to corporate users who see their ability to interact and update editorial content facilitated.”
Steve Tzikakis, CEO of Sitecore, stated, “As the next generation of internet unfolds, customers’ expectations for end-to-end, integrated, tailored experiences based on a deep understanding of their needs — a strategic strength of traditional partners — are increasing. To thrive in this new era, companies need to be able to operate in a state of always-on innovation and adapt to the ever-evolving needs of their customers. Our business partnership with Accenture brings us closer to the world’s largest and most sophisticated brands and will expand their ability to quickly design, launch, and scale relevant experiences that unlock growth. The collaboration will further expand our ability to help clients create meaningful and interactive engagements for our clients on a larger scale.”
About Accenture
Accenture is a world skilled providers firm with main capabilities in digital, cloud and safety. Combining unmatched expertise and specialised expertise throughout greater than 40 industries, we provide Strategy and Consulting, Technology and Operations providers and Accenture Song — all powered by the world’s largest community of Advanced Technology and Intelligent Operations facilities. Our 721,000 folks ship on the promise of know-how and human ingenuity each day, serving shoppers in additional than 120 nations. We embrace the facility of change to create worth and shared success for our shoppers, folks, shareholders, companions and communities. Visit us at www.accenture.com.
Accenture Song accelerates development and worth for our shoppers by way of sustained buyer relevance. Our capabilities span ideation to execution: development, product and expertise design; know-how and expertise platforms; inventive, media and advertising technique; and marketing campaign, commerce transformation content material and channel orchestration. With robust shopper relationships and deep trade experience, we assist our shoppers function on the pace of life by way of the limitless potential of creativeness, know-how and intelligence.
About Sitecore
Sitecore is a world chief of end-to-end digital expertise software program. Unifying knowledge, content material, commerce, and experiences, our SaaS-enabled, composable platform empowers manufacturers like L’Oréal, Microsoft, United Airlines, and PUMA to ship unforgettable interactions throughout each touchpoint. Our answer offers the cutting-edge instruments manufacturers want to construct stronger connections with clients, whereas creating content material efficiencies to stand out as transformation and innovation leaders. Experience extra at sitecore.com.
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Contacts:
Tina Janczura
Accenture
+1 312 719 5608
[email protected]
Ryan Levitt
Sitecore
+1 347 346 2554
[email protected]
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