Frost & Sullivan Explores the Growing Impact of the Digital Front Door on Healthcare


Digital entrance door creates a brand new, consumer-centric paradigm in healthcare whereas bettering affected person satisfaction

SAN ANTONIO, Sept. 22, 2022 /PRNewswire/ — In just some quick years, the digital entrance door has shifted from being a nice-to-have on-line presence to being a essential half of each healthcare group’s overarching digital well being technique. Extending effectively past a web site, the digital entrance door consists of a federated suite of purposes, companies, portals, and digital units, enabling healthcare organizations to have interaction sufferers by means of digital touchpoints as they journey throughout the continuum of care exterior of brick-and-mortar amenities. The goal is to create a unified, seamless, consumer-centric affected person expertise that fosters conduct change whereas offering higher healthcare entry, fairness, effectivity, high quality, outcomes and improved affected person and employees satisfaction. The digital entrance door may also improve model consciousness, status, and income.

Digital front door strategy

Frost & Sullivan invitations you to the upcoming Think Tank, The Impact of the Digital Front Door on Healthcare,” on Sept. 29, 2022, from 12 p.m. to 1 p.m. EDT. Join Frost & Sullivan specialists Dr. Rishi Pathak and Paul Sonnier for a panel dialogue that includes Patrick Drewry, VP, Patient Engagement at Change Healthcare; Naomi Adams, SVP, Customer Strategy & Solution Engineering at League; and José Valdes, Senior Director, Alliances at Castlight Health.

For extra info and to register for the Think Tank, please click on right here.

“As a result of the COVID-19 pandemic, the rise of healthcare consumerism, and new entrants in healthcare, the notion that the digital front door is an isolated part of an organization’s digital health strategy is now archaic thinking. The competitive imperative to build a robust digital front door is a matter of survival, whether an organization realizes it or not,” noticed Sonnier, Industry Principal, Healthcare and Life Sciences at Frost & Sullivan.

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“Patient expectations for quick, convenient, transparent, connected, and responsive healthcare services are redefining how they engage with their healthcare providers at each stage of their care journey, including pre-care, at-care, and post-care,” famous Pathak, Director, Healthcare and Life Sciences at Frost & Sullivan. “This shift results in patients, especially Gen Z and Millennials, choosing healthcare providers that offer digital capabilities across the care continuum, therefore forcing healthcare systems to find new ways to digitally transform their services to deliver a truly omnichannel healthcare experience through digital front door strategies. Now is the time for the providers to act.”

Join us for this Think Tank and get the newest insights on:

  • How the COVID-19 pandemic escalated the use of digital entrance door companies, with telehealth main the method, and what it means for future progress.
  • The want for strong digital entrance doorways to compete with new on-demand healthcare suppliers by bettering buyer retention and rising the affected person inhabitants.
  • How constructing platforms to leverage and combine evolving digital entrance door applied sciences can drive conduct change, enhance outcomes, improve income, and scale back prices.

The occasion will even be recorded and accessible on-demand right here. 

About Frost & Sullivan

For over six a long time, Frost & Sullivan has helped construct sustainable progress methods for Fortune 1000 firms, governments, and traders. We apply actionable insights to navigate financial adjustments, establish disruptive applied sciences, and formulate new business fashions to create a stream of progressive progress alternatives that drive future success. Contact us: Start the dialogue.

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María Celeste Bailo

Corporate Communications


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