Acer India Bags “The Best Customer Service Initiative” Award at The Customer Fest Show 2017


Bangalore, India

Editor’s Summary

  • Acer India has been awarded as the “Best Customer Service Initiative” award
  • The award highlights Acer’s continuous journey to provide unmatched services to its customers through various innovative initiatives and programs

Acer India, one of the largest PC vendors in the country, has been awarded as “The Best Customer Service Initiativebrand, at The Customer Fest show, 2017. The award highlights Acer’s seamless determination to provide unmatched services to its customers through various innovative initiatives and programs.

Acer India – The Customer Fest show, 2017


The10th Customer Loyalty & Customer Engagemet Summit gathered the leading B2C brands across all verticals durables, non-durables, retail, travel, financial services, healthcare, telecom, entertainment to discuss best practices for building cohesive, all-encompassing customer loyalty strategies. Acer was chosen as the winner, amongst some very prominent brands, during a ceremony held at Taj Land’s End in Mumbai recently. It was an industry wide award and the final winner was chosen after much deliberation and jury rounds.

Commenting on the occasion, Mr. Chandrahas Panigrahi, Sr. Director and Consumer Business Head, Acer India said, “We feel honored to be awarded with the prestigious “Best Customer Service Initiative” award. At Acer, we have always valued our customers and therefore, have strived to provide them with an exceptional after sales experience through various initiatives. This recognition demonstrates our determination towards our customers and going further, we look forward to delight them by working in this momentum.”

Acer has always stayed ahead of the curve and has moved beyond just being a computing-only brand to a technology-driven brand. The company had recently launched path breaking products like world’s thinnest laptop Acer Aspire Swift 7; the, the ultra slim convertible notebook Acer Spin 7 in India amongst others. With over 1500 service centres Acer also assures the best brand experience and service post purchase of the product as well.

Acer’s passion for innovation and customer-centricity has taken the company to unprecedented levels, and the company is well poised to change growth orbits and venture into new horizons.

About Acer

Established in 1976, Acer is a hardware + software + services company dedicated to the research, design, marketing, sale and support of innovative products that enhance people’s lives. Acer’s product offerings include PCs, displays, projectors, servers, tablets, smartphones and wearables. The company is also developing cloud solutions to bring together the Internet of Things. Acer employs 7,000 people and ranks No. 4 for total PCs globally (IDC 2014). Revenues for 2014 reached US$10.39 billion.