NEW DELHI: Facing backlash over its plan to make ten stations “cashless”, Delhi Metro on Saturday said the plan would not strip commuters of choice as there will be options of using cash in Ticket Vending Machines and counters.
Metro also clarified that Paytm was awarded a contract in this regard through an open tender process and that more such companies will soon be roped in to provide multiple options to passengers.
The statement came following outrage on social media over the plan announced on Friday. Chief minister Arvind Kejriwal retweeted posts on Twitter, criticising the move.
One particular post by columnist Pradeep Magazine, “Buy tickets only thru PayTm in 10 Delhi metro stations. Isn’t this illegal. Giving no choice. Going cashless by force”, was shared many times on the microblogging site.
“Regarding cashless transactions at 10 stations, it is to mention that Paytm is only one of the methods available in DMRC for facilitating such transactions and not the only method. Ticket Vending Machines (TVMs) and POS (point of sale) machines are also available at these stations where a passenger can easily get his transaction done in cash/ credit/debit card,” the statement said.
On allegation that the decision would benefit Paytm, metro said process to rope in other such players (EWallet) is underway. pti