Bengaluru, Karnataka, India
Marking another significant milestone, TOTOODO, India’s first and largest multi branded repair and service store for smartphones, tablets and laptops was awarded the TIMES Retail Icons 2016 in the Best Smartphone Mobile Service Centre category. This prestigious award ceremony was recently organized by the Times Group at Le Meridian, Bengaluru to identify and honor achievers in different fields of retail. This award was presented by veteran South Indian cinema actress Mrs. Sumalatha Ambareesh.
With its presence in 2 countries, India and UAE, TOTOODO is a chain of multi branded repair and service store offering convenient and affordable hardware and software services for all new age gadgets under one roof. With multiple outlets in four southern states of India, TOTOODO strongly believes in providing hassle free and trust worthy services to all its customers. With 30+ outlets across Bengaluru, Chennai, Hyderabad, Vijayawada, and Abu Dhabi, TOTOODO is aiming a PAN India presence in the near future.
Speaking on the occasion of being conferred with this award, Rajesh Palla, Managing Director, TOTOODO said, “This is great news indeed. We are delighted to be selected for this esteemed award. TOTOODO has constantly aspired to create a seamless service experience to all its customers. This award will definitely motivate us to innovate better ideas in the service industry, especially something that will result in quicker, easier, and affordable services considering how gadgets have become an integral part of our lives.”
SM Jiyaudeen, Founder Chairman, TOTOODO said, “TOTOODO was incepted keeping in mind the need for an organized process in the new age gadget repair and service industry. Our continuous endeavors to ensure customer satisfaction have not gone unnoticed and we are truly delighted to receive this prestigious honor. This accolade is not just a reflection of our hard work and dedication, but also reflects on the quality of key services and offerings of TOTOODO.”
The award comes as a recognition for TOTOODO’s continuous efforts towards customer satisfaction. Starting with its immensely successful directive – “We Pick, We Fix, We Deliver”, TOTOODO has created a benchmark for itself by collecting the device from the customer, fixing it with utmost care, and delivering it to the customer’s doorstep. Since quality and data security are never compromised at TOTOODO, a 32-parameter post service quality check report is generated thereby providing best-in-class services and creating value to its customers.
TOTOODO, an ISO 9001-2008 certified company was founded in 2013. With its headquarters in Bengaluru, it has 30+ outlets across Bengaluru, Chennai, Hyderabad, and Vijayawada. Apart from this, it has now spread its wings across Abu Dhabi, making it India’s first and largest chain of repair and service providers for multi branded smart phones, tablets, and laptops under one roof. The crux of the business model is to bring in an organized process in the unorganized repair and service sector. In 2015, TOTOODO was recognized and awarded the “SME Excellence in Customer Satisfaction” award by the Karnataka Small and Medium Business Owners Association. TOTOODO offers an in-house training institute to provide technician trainings for smart phone, tablet, and laptop servicing. To know more about us, visit http://totoodo.com. Call us on our toll free number 18008332200 or WhatsApp us on 7026604422. You can also like us on Facebook and follow our twitter handle http://twitter.com/totoodo