Be ready to pay less for flight ticket cancellations from August 1

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The changes in the flight cancellation charges and duration were first proposed in June among other passenger-friendly reforms under the new Civil Aviation policy.

Air passengers have a reason to smile as the revised norms that caps ticket cancellation charges and bars airlines from levying additional amount for refund process are coming into force from August 1.

“Cancellation amount not to exceed basic fare plus fuel surcharge; all statutory levies and taxes to be refunded under all circumstances,” Civil Aviation Minister Ashok Gajapathi Raju said, as he announced that the new cancellation norms for fare refund would become effective from August 1.