Bangalore, Karnataka, India and Palo Alto, CA, United States
ProHance, a leading provider of workforce analytics software, today announced the rollout of the latest version of its cloud-based product. This newest version features a new user interface and expanded functionalities including new integration adapters, Lean Management dashboards, support for Mac operating system and an enhanced goals and notifications module. In addition, ProHance announced the launch of its Value Engineering services which give customers access to professional advisory services by its team of workforce experts covering process discovery workshops, process and efficiency improvement planning, and on-going health checks.
“We are excited to introduce an updated look and feel to the product that is more user-friendly and intuitive for end-users. The initial feedback from customers has been tremendously positive with many reporting a reduction in the learning curve and training time for new users in their organizations. This latest rollout also includes a host of new features and functionalities that reflects the demands of our increasingly sophisticated customers. For example, we can now fully support organizations that need analytics related to the Lean methodology. Also, our customers have already seen significant, quantifiable benefits from our Value Engineering services,” commented Satya Krishnaswamy, ProHance’s CEO.
ProHance has seen remarkable growth in 2015 over the previous year, adding a number of IT services, BPO, KPO and shared services organizations as marquee customers including AIG Business Solutions, Ascent Consulting, Ecare, Hinduja Global Solutions and Pettigrew Medical. The solution now has over 30,000 users worldwide.
“We recently started using ProHance and within just a short time it has helped identify and eliminate waste from our internal organizational processes and work styles. As a result, our processes have become more efficient thereby improving productivity across the organization. The solution’s customizable and user-friendly reporting, as well as the responsiveness of the dedicated support team at ProHance, have also been impressive,” said Deepak Sanghi, CEO, Ecare India Pvt. Ltd.
“ProHance helps us understand clearly how we are spending our time as an organization. Its rich reporting capabilities enable us to be more accountable with our time each and every day. We have also been able to leverage ProHance’s comprehensive analytics to gain insight and data that helps all levels of the organization make better decisions about our workday utilization,” commented Ravindra Nag, Director at Suprawin Technologies Ltd.
ProHance is a comprehensive cloud-based enterprise workforce analytics solution that optimizes workforce performance and processes. ProHance’s robust, intelligent analytics engine combined with its process automation capabilities drive measurable business outcomes, improve decision making, enable continuous improvement and boost employee engagement. ProHance is used by leading Shared Services, BPO, KPO and IT Services organizations across the globe.