Bajaj Allianz General chatbot debuts on Amazon Alexa

Private general insurance company Bajaj Allianz General Insurance’s chatbot ‘BOING’ has made its debut on Amazon’s Alexa. The company is the first in the Indian insurance industry to use Amazon’s cloud based voice service Alexa, which is available on Amazon’s Echo. Through this move, the company aims to redefine the customer experience and provide them […]